eCommerce Website Development / Business Class Virtual Hosting / Internet Solutions Provider
 
  TSC Hosting -- ecommerce Website Development / Business Class Virtual Hosting / Internet Solutions Provider
 
TRI-STATE CONSULTING, INC. OF PITTSBURGH PA • 412-374-1490
 
SUPPORT

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View EXTRAS (web tools)

- GENERAL AND NON-EMERGENCY SUPPORT -
GENERAL SUPPORT
For general troubleshooting, setup assistance, and other non-emergency support issues:
Contact our Help Desk by clicking the button at left and filling out our Non-Emergency form. A representative will respond to online requests during regular business hours (8am-5pm).

- EMERGENCY SUPPORT -
EMERGENCY SUPPORT
For Emergency Technical Support:
Contact our Emergency Help Desk by clicking the button at left and filling out our Emergency Support form.


IMPORTANT: Please note that using the emergency form will automatically page two technical support staff.
    Examples of When To Report Emergency Problems
    Use this form if:
  • your site is down (note: if your site has never functioned and you are trying to get it working for the first time do not use emergency support)
  • you accidentally corrupted your site or database (or a disgruntled employee defaced your site) & no workaround is available
  • you require urgent after-hours support on weekdays between 5pm-11pm
  • you require urgent after-hours support on weekends between 8am-11pm

    Note: If you are reading this, the server is not down. In the extremely unlikely event that the server is completely down, our network monitoring system will notify us.
    Please first check your ISP connections or try accessing your site from a different PC on a different internal network. If your site is still having serious challenges, please use this form.
Commitment to Solutions



412-374-1490
877-374-1490 Out of PA
877-878-9561 Fax
Mailing Address:
Po Box 175
Monroeville, PA 15146
 
 
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